Tenacity to handle rejection and continue on with a positive attitude when reaching next potential customer
Knowledge of sales process from initiation to close
Customer focused to gain sales
Persuasive and goal-oriented
Comfortable making cold calls and talking to new people all day
Ability to work independently or as an active member of a team
Previous experience in outbound call center, inside sales experience, or related sales experience preferred - but no experience is welcome as well.
Medium to Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) Email and internet with the ability to learn new programs with ease.
Excellent verbal communication skills; able to demonstrate patience and enthusiasm while communicating with potential customers
Ability to professionally and confidently communicate with diverse groups of people
Ability to work accurately under stress and pressure to meet competing deadlines
Demonstrated and proven sales results is a bonus
Customer Service Skills: The customer is always right. You will need to be able speak in a friendly way to customers and potential customers, listening to their needs and helping communicate options for them.
Communication Skills: You will need to speak to customers about a product's different features, and answer any questions they might have.
Flexibility: You might have to work long hours, nights or weekends.
Persistence: Not every customer is going to be a sale. Being able to bounce back if you lose a sale will be key for this job.
JOB DETAILS NOT LIMITED TO THE LIST BELOW
Make multiple outbound calls to potential customers
Share information about company/product
Facilitate future sales
Answer potential customer questions and follow-up call questions
Close sales and lead customer through purchasing process
Understand customer needs and offer solutions and support
Maintain record of calls through computerized CRM system
Research potential leads from business directories, web searches, or digital resources
Create and maintain a list/database CRM program of prospect clients