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Inside Sales Representative

Les Hall Filter


Location: 

Vancouver

Job Type: 

Full-time

Pay Range: 

$40,000 to $45,000

Summary:

We are looking for a dynamic individual to join our team at our North Vancouver OR Abbotsford office in the role of Customer Service Representative. This position is responsible for the professional and efficient servicing of all telephone and walk-in customers and is considered the Company’s front line contact with the customer. Persons occupying this position must display a courteous, helpful and professional attitude at all times and have the ability to begin multiple tasks simultaneously and see them through to a finish. After successfully gaining the competencies and meeting the objectives of customer service representative, the individual will have the opportunity to partner with and support an Outside Sales Representative to maintain and develop a sales territory. Using a combination of phone and email, you will provide sales support, manage on-going customer requests, up-sell, and prospect new business.

Essential Functions:

  • Partner with an Outside Sales Representative to develop, grow, and maintain a sales territory:
  • Offer technical support and product knowledge as required
  • Contribute to a superior client experience, ensuring that customer requests are handled promptly
  • Actively learn about new product trends, and help identify areas for potential growth
  • Warm and cold calling is required to help grow the territory Source miscellaneous products from the company’s vast supplier network Respond to in-bound customer phone calls as required
  • Assist in developing product quotes
  • Develop and maintain back order system to ensure timely delivery of product
  • Collaborate with administrative and shipping departments to ensure orders are delivered according to customer requests, lending support and assistance as required
  • Recommend sensible, cost effective solutions to streamline efforts and implement efficiencies into day to day operations
  • Provide data support and analyses to meet the corporate strategic goals and enable better business decisions Other duties as required

Competencies:

  • A fast thinker, energized by a busy environment, and comfortable juggling various requests at once
  • Great at simple mathematics, and know the difference between mark-up and margin An excellent communicator, negotiator, and you enjoy dealing with people
  • A self motivated individual; flexible and adaptable
  • A great team player, and are genuinely happy helping others, even when it doesn’t benefit you directly
  • Interested to learn about how filtration works and its importance to the economy

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Company Description:

Located in North Vancouver and Abbotsford British Columbia, Les Hall Filter Service has been British Columbia’s leading supplier of heavy duty filters and equipment since 1959. With over 50 years of experience in our industry, our team is capable of providing cost effective solutions for virtually any industrial filter application across most industries. We specialize in every aspect of filtration

Department Size:

1-5


Pay Structure

Salary

MATCHED RESULTS

Sales Experience

Inside Sales: ( 0 - 1 ) years

Outside Sales: ( 0 - 1 ) years


Sales Skills

Customer Service


Languages

English


Driving Requirements

Class 5