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Inside Sales Associate




Job Type: 


Pay Range: 

$35,000 to $60,000


To acquire new customers and add additional value added services to current customer accounts specifically through outbound campaigns.

Essential Functions:

  • Receive inbound and proactively make outbound calls to promote the company products and services, selling the benefits to existing and prospective customers and closing deals where appropriate.
  • Indentify prospects and prospect sectors and develop those into a successful sales strategy.
  • Effectively qualifies clients through use of value-based and consultative selling methods. 
  • Ensure that the CRM system is kept up to date and used effectively to drive sales performance.
  • Timely and accurate completion of all documentation and information systems.
  • Support and assist with sales and marketing plan deliverables on request of the Program Manager.
  • Achievement of all Key Performance Indicators on a weekly basis including achievement of company sales, revenue and margin targets, up sell/cross sell tar-gets, pipeline management, activity indicators and call quality scores.
  • Demonstrates general knowledge of Microsoft Word, Excel and Outlook as well as experience with a technology based Customer Relationship Management (CRM) tool.
  • Target driven with strong organizational skills. • Dynamic, energetic, ambitious, positive, enthusiastic.
  • Able to adopt a highly organized, pro-active and systematic approach.
  • Demonstrates the desire and ability to learn company products and services with the ability to match features, advantages and benefits to each individual customer.
  • Capable of dealing with any customer no matter size or complexity of case within agreed inside sales parameters.
  • Dedicated team player with drive and initiative. • Articulate and friendly telephone manner with high level of experience.
  • Excellent interpersonal and communication skills.
  • Ability to multi-task, work under pressure and meet and exceed set realistic targets.
  • Flexible and proactive approach to work.
  • Demonstration of a general knowledge of health and safety regulations desirable.
  • Work effectively with other team members.
  • Ability to work flexible working hours as necessary.


Education and Experience Required (including certifications and/or software requirements for the position): 

  • Education equivalent to Bachelor’s Degree in sales or marketing, or the equivalent in related work experience, demonstrating good knowledge of business processes and sales cycles.
  • Two to five years of inside sales experience, or the equivalent in related work experi-ence, demonstrating the ability to manage and develop existing and prospective ac-counts.

Additional Information:

Salary Disclaimer - The pay range and compensation plan presented here is an estimation based on combined data from various sources, including data from similar industry positions, similar titles, and even data retrieved from past employees. The amount presented is meant to give a general idea of how much one can expect to receive from the job, and should not be taken as literal. Official conversations about compensation should take place in greater detail as part of the hiring process.


Pay Structure



Sales Experience

Inside Sales: ( 2 - 5 ) years

Outside Sales: ( 1 - 0 ) years