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HVAC Inside Sales Representative

Refrigerative Supply Limited



Job Type: 


Pay Range: 

$40,000 to $58,000


The Inside Sales Representative will be responsible for sales of HVAC parts, equipment, and supplies over the phone and over the counter.

Essential Functions:

  • Provides technical support to customers.
  • Answers customer calls and identifies parts.
  • Actively makes customers aware of product promotions.
  • May load and unload shipment of parts, supplies, and equipment.
  • Receives and processes customer orders.
  • Maintains supplies inventory by recording quantities used and determining supplies needed.
  • Informs customers of standard procedures or resolution of problem.
  • Determines best method to resolve problems to ensure customer satisfaction and company adherence to policies.
  • Practices safe material handling techniques.
  • Generates invoices for counter sales orders. Participate in a call schedule for after-hours customer service.


  • Must have or be able to obtain a valid Class 5 driver’s license.
  • Demonstrates an understanding of effective selling methods.
  • Possesses knowledge of HVAC systems and the ability to demonstrate and discuss with customers.
  • Have a working knowledge and complete understanding on how to process orders, quotes, credits, and back orders on the computer.
  • Must be able to handle multiple tasks.
  • Works easily with others in a high paced work environment.
  • Possesses basic Microsoft Office skills.


  • .Be energetic and self-motivated.
  • Maintain a business-like manner at all times.
  • Dedicated to continuous improvement.
  • Demonstrates effective communication skills (verbal, written, and listening). 
  • Understands basic inventory, warehousing and stocking procedures.

Company Description:

Leading in the air conditioning, refrigeration and heating sectors for more than 70 years, we know that talented people are essential to maintaining our success in the future. Refrigerative Supply Limited provides an environment where employees leverage their skills, talents, experience and interests to grow professionally and build rewarding careers.

Department Size:


Pay Structure





Sales Experience

Inside Sales: ( 1 - 3 ) years

Outside Sales: ( 0 - 1 ) years

Sales Skills

Customer Service